Maintenance
& servicing
Expert gym equipment maintenance and repairs nationwide, from certified technicians who keep your floor running. Wherever you are, we are.
Keep your floor running
A simple maintenance and repairs process is essential for the smooth operation of your facility and the safety of the people using it. NovoFit offers expert gym equipment maintenance and repair services nationwide, tailored to the unique needs of your facility.
With a large team of experienced, certified service technicians across Australia, we support customers in every industry, keeping commercial fitness equipment in optimal condition, minimising downtime and maximising performance.
Preventative maintenance
Regular preventative maintenance is crucial for extending the lifespan of your equipment and keeping performance consistent. It can reduce average repair costs by 12-18% and create a return on investment of up to 400%.
Consistent servicing picks up potential issues early, preventing costly breakdowns. That proactive approach improves equipment reliability and, in turn, member satisfaction. We recommend scheduling preventative maintenance every 6-12 months, depending on use and equipment type.
Trained on every brand
NovoFit's maintenance programs are designed to stop issues before they arise. Our technicians work across cardio equipment, strength equipment and high-tech on-board consoles, and they're trained by manufacturers to maintain and repair products from all our partners, including Precor, Nautilus, Wattbike, Woodway, Boost and Star Trac.
The team also trains regularly to stay across the latest equipment advancements, so your facility gets the highest level of service.
Benefits of preventative maintenance
Enhanced performance
Keeps machines running smoothly and efficiently, so members get the same experience every session.
Improved safety
Reduces the likelihood of breakdowns or accidents on the gym floor.
Cost-effective
Minimises expensive repairs and replacements by identifying issues before they escalate.
40 years of after-care
For over 40 years, NovoFit has been a trusted partner in the Australian fitness industry, supplying, installing, maintaining and repairing commercial gym equipment for facilities nationwide.
Our technicians bring specialised knowledge across a wide range of equipment, backed by decades of experience and partnerships with best-in-class fitness brands. The result is fast, reliable service and after-care support you can depend on.
Frequently asked questions
Where is the serial number?
- On the frame, on a label or sticker near the base or underside.
- On the motor or drive unit, usually on the motor cover at the back or bottom.
- On the side rails or support beams, near the top or bottom.
- On or near the console or display panel.
Why won't my console turn on?
- Make sure the ON/OFF switch is set to ON.
- Inspect the power cable for damage and replace it if necessary.
- Check the cable is securely connected to both the equipment and the power source.
- Make sure the power source meets the equipment's requirements.
- Check the circuit breaker and reset it if needed.
Why won't my treadmill start?
- Make sure the power cord is securely connected to the treadmill.
- Check the power socket is working and switched on.
- Check the safety key is properly inserted, as the belt won't move without it.
- Confirm the console's input signal cable is securely attached.
What types of equipment does NovoFit service?
How often should I have my equipment serviced?
How do I book a service or repair?
Can you help with replacement parts?
Do you offer emergency repair services?
Keep your facility in peak condition
From preventative maintenance to complex fixes, NovoFit is here to help. Submit a service request and our team will be in touch to get things sorted.